Tyten Jobs app

Tyten Jobs support

Help with the Tyten Jobs app for field operatives

Getting started

Get the app: your employer sends you the download link. Search the App Store or Google Play for Tyten Jobs, spelt T-Y-T-E-N.
Your account: your employer creates it. There is no sign-up in the app. If you don't have your login, ask your supervisor.
Forgot your password: on the sign-in screen tap Forgot password, or ask your supervisor to reset it.

I can't see my jobs. Pull down on the Schedule to refresh, check you have signal, and check the date at the top. If a job is still missing, ask your office. They may not have assigned it to you yet.
Why does the app want my location? Only to record your arrival and time on site during your working time: from your first Travelling or Arrived tap until your last job is done. See the privacy notice. You can say no and tap Arrived yourself.
No signal on site. Jobs you have already opened stay available offline. Your updates are sent when you are back online.
Photos won't upload. Check the app has permission to use the camera or photos in your phone's Settings, then try again with signal.

Email support@tyten.ai with your name, your employer, your phone model, and what happened. We reply on UK working days.

For privacy questions or to ask for your data to be deleted, email privacy@tyten.ai.