Service due. Contractor booked. Compliance covered. Peace of mind.
Planned maintenance depends on someone remembering.
Based on 600+ hours of shadowing facilities management teams.
More volume, more people
Back office headcount grows in line with contract volume – there is no other way to absorb the work.
More pressure, more errors
High-volume, high-pressure environments burn people out. The higher the workload, the more mistakes slip through.
The root cause is systemic
95% of the work is manual, repetitive, and fully automatable – yet still done manually.
Reactive and planned, one back office.
A fault call, then a planned service. Illustrative screens and data.
Request
A request arrives by voice, email or WhatsApp. TYTEN reads it the way a helpdesk would.
Planned due
A quarterly fire alarm service falls due.
Purchase order
A purchase order is requested first, and chased until it arrives.
- Contractor
- FireGuard Services Ltd
- Work order
- LRH-2026-0042
Nothing is booked without a purchase order.
Booking
TYTEN emails the contractor for a date.
- From
- Meridian Service Desk, TYTEN
- To
- servicedesk@demo-services.co.uk
- Subject
- Service Booking Required
Work Order LRH-2026-0042. Please confirm a date for the quarterly fire alarm service. The purchase order is attached.
Date
A date is proposed, then confirmed.
We can attend on Tuesday 29 April, 08:00 to 09:00. The engineer is John Smith.
Compliance
The compliance pack is requested and checked.
The visit is not confirmed until all four are received and validated.
Invite
The invite and permit go out.
- Service
- Fire Alarm System Maintenance
- Date
- Tuesday 29 April 2026
- Time
- 08:00 to 09:00
Job report
The report is read and findings are flagged.
Reporting
Every month the maintenance report is ready, across the whole portfolio.
Peace of mind.
Holidays, sickness or staff changes: TYTEN keeps chasing until a date lands, and escalates when nobody replies.
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A more efficient engineering team
Hours go on engineering and the team, not on chasing.
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A better experience for the people you serve
More attention for guests, tenants and occupiers, with faster responses.
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Compliance under control
Chasing continues through holidays and staff changes, and the system removes human error.
Plugs into the tools you already use.
No new logins for your team, contractors or clients.
CAFM & field service
- Infraspeak Live
- Simpro Live
- Invida Live
- Fergus Live
- Unifocus Live
- Re-flow Live
- Verisae Live
- BigChange Live
- MRI Evolution (Concept Evolution) Live
- OneAdvanced FSM Live
- ServiceTitan Live
- Commusoft Live
- Vantify CAFM (eLogbooks) Live
- Tabs FM Live
- Facilio New
- Planon New
- QFM Future
- & more
Accounting
- Xero Live
- Sage Live
- QuickBooks Live
- Odoo Live
- Microsoft Dynamics 365 Live
- SAP ERP New
- & more
Procurement & P2P
- Access Procure Wizard Future
- & more
Mailbox & comms
- Outlook Live
- Gmail Live
- WhatsApp Live
- & more
Compliance & standards
- SFG20 task codes
- RAMS & method statements
- SSIP accreditation
- Employers’ & public liability
- EICR
- LOLER
- Gas Safe
- F-Gas
- & more
TYTEN reads the paperwork UK FM actually runs on.
- PPM assets matched to certificates by their SFG20 task code.
- Subcontractor RAMS, SSIP accreditations and insurance tracked to expiry.
- Statutory certificates read, checked and filed back against the work order.
Our own security controls are aligned to ISO 27001, with certification and a SOC 2 examination underway, detailed in the Trust Center.
No new interfaces
Everything flows through your existing mailboxes and CAFM. No new portals for your team or contractors.
System-agnostic
TYTEN adapts to your stack. Integration is client-driven, not the other way around.
Platform names are trademarks of their respective owners. TYTEN is independent and is not affiliated with, endorsed by, sponsored by, or certified by the listed platform providers unless expressly stated. Integrations depend on customer permissions, configuration, and available access methods.
You stay in control.
UK GDPR · Aligned with ISO 27001 and SOC 2 · Each client’s data kept private and separate · No AI training by default.
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Works inside your systems
API, email, CSV or portal. No new interfaces for your team, contractors or clients.
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Review mode first
Your team approves every action until you are happy to let it run.
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Safety-critical goes to a person
Anything safety-critical, such as fire safety and emergency work, goes to a person, every time.
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Every decision is logged
Every decision is logged with its reasoning.
Your first 60 days
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Days 1 to 7
Introduction and briefing
We meet your team and explain what changes, and why. Support, not a threat.
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Weeks 2 to 4
Set-up and training
We set TYTEN up around your services and train the team first, so everyone is comfortable.
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About day 30
First site goes live
It starts in review mode, so your team approves every action.
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Days 31 to 60
You decide what is next
We review the results with you, then roll out to more sites or add the next area.