PPM Chasing
PPM chasing that never lets a certificate slip
A CAFM reminder tells your team a service is due. It does not email the contractor, read their reply, rebook the visit twice, or chase the certificate for three weeks after the engineer leaves. People do that. All day.
TYTEN's PPM coordinator does the chasing itself: books, follows up, collects the paperwork and reads it.
What it does
One worker in the TYTEN AI workforce, on this job all day.
Books every visit
As each service falls due, the contractor is contacted with your site conditions attached, and followed up until a date is agreed.
Chases until booked
No reply is not an outcome. The coordinator follows up, rebooks around cancellations and escalates only when a contractor stops responding.
Collects and reads the certificate
After the visit, the service report or certificate is chased in, then read for compliance. The engineer's verdict is preserved exactly.
Flags the remedials
Anything the report flags as failed or requiring work is raised for action, so findings never sit unread in a PDF.
How it fits the platform
The PPM coordinator is one worker in the TYTEN AI workforce, sharing data with the reactive helpdesk, document tracking and the voice agent. See it running hotel portfolios on the hospitality page.
PPM chasing FAQ
The admin around planned preventive maintenance: booking contractors for due services, following up replies, collecting the certificate afterwards and checking it. It is where most PPM programmes leak time and compliance.
A reminder tells a person to do the work. TYTEN does the work: the emails, the follow-ups, the rebooking and the certificate collection happen without your team in the loop.
The AI reads every one on arrival and records the compliance outcome. The engineer's verdict on the certificate is authoritative and preserved exactly.
The coordinator escalates to your team with the full chase history, so you step in with context, not from scratch.
Put your PPM programme on autopilot
30-minute demo. We map your asset list and contractor panel against the PPM coordinator and show you the first month's chase plan.
Book a Demo