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Forward Deployed Engineer

London, UK (with client travel) Full Time Core Tech Role Salary: £55,000 - 70,000 | Equity: 0 - 0.5% | Travel expenses + flexible working

The Call

Be the bridge between our technology and our clients. As a Forward Deployed Engineer, you'll work directly with customers to understand their operations, configure our AI platform to their needs, and ensure successful deployments. This is a client-facing technical role for engineers who love solving real problems with real people.

Who We're Talking To

You enjoy working with customers and listening to them. You get energy from solving real problems for real people, not just writing code in isolation.

You thrive in ambiguity. Client needs are messy, requirements change, and you're the type who figures it out.

You want to be in the field, not stuck behind a desk. Travel, client meetings, hands-on deployments — that's your thing.

The Role

As a Forward Deployed Engineer, you'll be the bridge between our technology and our clients. You'll work directly with customers to understand their facilities management workflows, configure our AI platform to their needs, and ensure successful deployments from kickoff through go-live and beyond.

What We're Looking For

  • 2+ years in a client-facing technical role (solutions engineer, technical consultant, implementation engineer, or similar)
  • Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders
  • Experience with Python and APIs (REST, webhooks)
  • Comfortable with SQL and data analysis
  • Problem-solver who thrives in ambiguous situations
  • Bonus: Experience with facilities management, property tech, or enterprise software
  • Bonus: Experience with AI/ML products

Why It's Worth It

  • Direct client impact: see your work transform real operations
  • Variety: every client brings new challenges and learning opportunities
  • Cutting-edge tech: work with AI-powered automation and intelligent workflows
  • Growth path: shape the customer success function as we scale
  • Competitive salary, travel expenses covered, flexible working

Ready to Join the Mission?

Apply Now

Let's discuss how you can help build the future of facilities management