Subcontractor Network FM
Run a multi-trade contractor panel without growing the back office. AI creates work orders from inbound calls and emails, books a compliant supplier, chases the job sheet, validates the bill, and raises the sales invoice to your end customer. Every trade. Every site.
Live across UK FM since November 2025.
How it works
Reactive call comes in or PPM is due. The system makes the work order, picks a compliant supplier, dispatches the booking, calls the site to confirm, and chases the paperwork until it is filed. Your team only steps in for exceptions.
A client example
Reactive plumbing call from one of a client's end-customer sites: a burst pipe in a basement plant room.
Helpdesk receives the call
Building manager phones in. The AI Voice Agent picks up, extracts site, severity, and reporter contact, transcribes the audio.
Compliant plumber dispatched
Top of the London plumbing panel matched: insurance valid, H&S in date, P1 SLA met. Booking confirmed by SMS and email.
Site access confirmed
AI Voice Agent rings the building manager 30 minutes ahead to confirm basement access. Confirmation logged.
Job sheet processed
Plumber emails the job sheet on completion. AI extracts parts, labour, remedials. WO closed in CAFM.
Bill validated, invoice raised
Supplier bill checked against PO and job sheet. Sales invoice to end customer raised the same day with the client's contractual margin.
Sits inside your stack and your clients'
You serve dozens of end customers, each with their own CAFM, document hub, and reporting cadence. TYTEN reads work orders from your stack, runs the work, validates the supplier bill, raises the sales invoice, and pushes the completed job sheet into the right end-customer portal in their format.
No new interfaces
Your team works in your CAFM. Your contractors email and call as they always have. Your clients keep using their portal. TYTEN never asks anyone to log in to a new system.
Pushed to client portals automatically
Job sheets, certs, audit reports, RAMS packs, PTW forms. Each goes to the right client’s nominated portal in their template, with a full upload audit trail.
System-agnostic
If your client uses a portal we don’t list, we add it. Integration is client-driven. New connectors are usually live within two weeks of contract.
Modules
Modular. Pick the modules you need. Each one runs independently or as part of the suite. Most subcontractor-network clients start with two or three.
Most clients start with two or three modules in parallel. Each one runs independently. Pricing is per active module per month, with a 4-week go-live for the first module and faster onboarding for each one after.
What’s included
Each module ships with the patterns your sector relies on. No bolt-ons. No setup tax.
Headcount stays flat
Cash flow moves faster
Mistakes flagged early
End-customer reports auto-built
Voice + email + WhatsApp
Per-client configuration
Outcomes
What changes for the back office.
Penguin FM ran 5x the work-order volume on the same back-office headcount.
Growth absorbed by AI modules, not by hiring.
Every job sheet linked to its WO and supplier bill, full audit trail per end-customer.
Run your contractor network on autopilot
30-minute demo. We map your suppliers, end-customers, and current workflow against TYTEN modules and tell you which would land first.
Book a Demo