Autonomous Hotel PPM
The system doesn't just set reminders. It emails contractors, reads their replies, books visits, chases reports, and monitors compliance across your entire portfolio. Fully autonomous, end to end.
Live at a luxury hotel chain in London, UK.
How it works
The system runs 24/7 in the background. It does not set reminders for your team. It does the work itself. Contractors and hotel staff just write emails in plain English.
A client example
Annual gas safety inspection at a Mayfair townhouse hotel. Here is what happens without anyone lifting a finger.
30 days before due
Booking request sent to the gas safety contractor. Contractor Conditions document attached automatically.
Contractor replies in plain English
The reply is understood automatically, dates and preferences and all. No special format needed.
Hotel team asked to confirm
Chief Engineer is emailed with the two options. Deputy is CC'd so either can respond, again in plain English.
Documents chased and analysed
PTW, RAMS and insurance certs are tracked, with reminders until they arrive. Each is checked automatically when received.
Report received and AI-analysed
The gas safety cert is chased, then read and confirmed compliant automatically. Next year's visit schedules itself.
Sits inside your stack and your clients'
Hotels run a stack of CAFM, document portals, and compliance dashboards. TYTEN reads visit schedules from your CAFM, emails contractors directly, files reports back to CAFM, and pushes compliance documents into your group's audit hub in the format the chain requires.
No new interfaces
Your team works in your CAFM. Your contractors email and call as they always have. Your clients keep using their portal. TYTEN never asks anyone to log in to a new system.
Pushed to client portals automatically
Job sheets, certs, audit reports, RAMS packs, PTW forms. Each goes to the right client’s nominated portal in their template, with a full upload audit trail.
System-agnostic
If your client uses a portal we don’t list, we add it. Integration is client-driven. New connectors are usually live within two weeks of contract.
Modules
Modular. Pick the modules you need. Each one runs independently or as part of the suite. Most hotel clients start with PPM Services and Document Tracking, then add Voice and Accounting.
Most clients start with two or three modules in parallel. Each one runs independently. Pricing is per active module per month, with a 4-week go-live for the first module and faster onboarding for each one after.
What’s included
Each module ships with the patterns your sector relies on. No bolt-ons. No setup tax.
Zero manual chasing
Real conversations, no forms
Smart escalation
Document intelligence
Per-site identity
Always-on coverage
Outcomes
What changes for the engineering team.
Every service report read for compliance and remedial detection.
Booking requests, follow-ups, report chasing, escalations all automatic.
System monitors, chases, and escalates around the clock.
Want this on your portfolio?
30-minute demo. We map your CAFM, your document portals, and your contractor mix against TYTEN modules and tell you what would land first.
Book a Demo