# Subcontractor Network FM > AI back office for multi-trade FM. 7,144 job sheets chased, supplier bills validated, compliance tracked. Works with Simpro, BigChange and Xero. Source: https://tyten.ai/sectors/subcontractor-network Last updated: 2026-09-29 --- For Subcontractor Networks Run a multi-trade contractor panel without growing the back office. AI creates work orders from inbound calls and emails, books a compliant supplier, chases the job sheet, validates the bill, and raises the sales invoice to your end customer. Every trade. Every site. Live across UK FM since November 2025. "The reason we could grow work order volumes by 5x is because TYTEN freed up our back office, so the team could spend more time with clients." Mike Robinson · Penguin FM 5x Work order volume per back-office FTE Same Back-office headcount 100% Job sheets traceable 4 weeks Typical go-live Penguin FM, multi-trade FM running subcontractor panel across the UK. ## How it works Reactive call comes in or PPM is due. The system makes the work order, picks a compliant supplier, dispatches the booking, calls the site to confirm, and chases the paperwork until it is filed. Your team only steps in for exceptions. 00 Inbound Work order in An inbound call or email becomes a structured work order in your CAFM, with the site, problem, urgency and contact captured for you. 01 Assign Compliant contractor matched The best-matched, fully compliant supplier is booked automatically. Anyone without valid insurance and H&S never gets the job. 02 Confirm Site contact called The site is called to confirm the appointment, and the paperwork goes out ahead of the visit. 03 Chase Job sheet processed The job sheet is chased by call and email, then checked and filed for you, with any remedial work flagged for follow-up. 04 Bill Bill validated, invoice raised The supplier bill is checked before it is paid, and the client invoice is raised at your contractual margin. ## A client example Reactive plumbing call from one of a client's end-customer sites: a burst pipe in a basement plant room. "The reason we could grow work order volumes by 5x is because TYTEN freed up our back office, so the team could spend more time with clients." Mike Robinson · Penguin FM 01 ### Helpdesk receives the call The building manager phones in, the call is answered, and the key details are captured straight from the conversation. 02 ### Compliant plumber dispatched The best-placed compliant supplier on the panel is matched and booked, confirmed by text and email. 03 ### Site access confirmed The site is called ahead of the visit to confirm access, and the confirmation is logged. 04 ### Job sheet processed The supplier emails the job sheet on completion, and it is checked, filed, and the work order closed for you. 05 ### Bill validated, invoice raised The supplier bill is checked against the order and the job sheet, and the client invoice goes out the same day at the agreed margin. ## Sits inside your stack and your clients' You serve dozens of end customers, each with their own CAFM, document hub, and reporting cadence. TYTEN reads work orders from your stack, runs the work, validates the supplier bill, raises the sales invoice, and pushes the completed job sheet into the right end-customer portal in their format. Your CAFM / CMMS [Infraspeak Live](https://infraspeak.com) [Simpro Live](https://www.simprogroup.com/) [Invida Live](https://www.invida.co.uk) [Fergus Live](https://fergus.com) [Unifocus Live](https://unifocus.com) [Reflow Live](https://reflowhq.com) [Verisae Live](https://www.verisae.co.uk) [BigChange Live](https://www.bigchange.com) [MRI Evolution Live](https://www.mrisoftware.com/uk/products/evolution/) [OneAdvanced FSM Live](https://www.oneadvanced.com/products/dynamic-resource-scheduler/) [ServiceTitan Live](https://www.servicetitan.com) [Commusoft Live](https://www.commusoft.com) [Vantify CAFM (eLogbooks) Live](https://vantify.com/the-vantify-ecosystem/vantify-cafm/) [Tabs FM Live](https://www.tabsfm.com) [Facilio New](https://facilio.com/) [Planon New](https://planonsoftware.com/uk/) [Access Maintain (ProNett) New](https://www.theaccessgroup.com/en-gb/our-brands/pronett/) QFM Future & more Accounting [Xero Live](https://xero.com) [Sage Live](https://www.sage.com/en-gb/) [QuickBooks Live](https://quickbooks.intuit.com) [Odoo Live](https://www.odoo.com) & more Mailbox & Comms Outlook Live Gmail Live WhatsApp Live Voice (PSTN / VoIP) Live & more Client Portals SharePoint Live Riskwise Live Ostara Live Pegasus Live Concept Evolution Live Email drop Live & more ### No new interfaces Your team works in your CAFM. Your contractors email and call as they always have. Your clients keep using their portal. TYTEN never asks anyone to log in to a new system. ### Pushed to client portals automatically Job sheets, certs, audit reports, RAMS packs, PTW forms. Each goes to the right client’s nominated portal in their template, with a full upload audit trail. ### System-agnostic If your client uses a portal we don’t list, we add it. Integration is client-driven. New connectors are usually live within two weeks of contract. ## Modules Modular. Pick the modules you need. Each one runs independently or as part of the suite. Most subcontractor-network clients start with two or three. Work Order Creation Live Every inbound call and email becomes a clean work order in your CAFM, instantly. AI Voice Agent Live Calls answered and made for you, from site confirmations to contractor follow-ups, so the phones never tie up your team. Reactive Helpdesk Live Reactive jobs handled end to end, from assigning the right supplier to chasing and filing the paperwork, without your team coordinating it. PPM Services Live Your whole planned-maintenance programme runs itself, with a clear compliance picture across every site. Quoting Live Supplier quotes become priced, margin-applied client quotes, compiled and ready to send. Contract Management Live Your contracts and supplier panel kept in order, with compliance documents tracked and expiries flagged. Procurement Live Sourcing, quoting and award across your supplier base, run for you end to end. Accounting Live Supplier bills checked before they are paid, invoices raised at the right margin, and unpaid invoices chased for you. Management Live A live, at-a-glance view of throughput, supplier performance, finance queues and client reporting. Repair Assistance Future A mobile app that gives engineers expert guidance, the right parts, and reporting that writes itself. Most clients start with two or three modules in parallel. Each one runs independently. Pricing is per active module per month, with a 4-week go-live for the first module and faster onboarding for each one after. ## What’s included Each module ships with the patterns your sector relies on. No bolt-ons. No setup tax. ### Headcount stays flat Volume doubles. Team size does not. Every module absorbs demand as your contract portfolio grows. ### Cash flow moves faster Invoices leave the same day jobs complete. No month-end batching. No deferred revenue sitting in a to-do list. ### Mistakes flagged early Compliance gaps, missed PPMs, supplier-bill discrepancies all surfaced before they cost you. New contracts onboarded in 4 weeks. ### End-customer reports auto-built Per-end-customer monthly packs assembled and sent on the 1st: WO throughput, SLA performance, compliance gaps, AP/AR ageing. ### Voice + email + WhatsApp AI handles inbound and outbound across every channel. Site contacts confirmed by phone. Suppliers chased by SMS, email, and call. ### Per-client configuration Every end customer keeps its own SLAs, escalation chains, document requirements, and reporting cadence. Defaults cascade from client to site level. ## Outcomes What changes for the back office. 5x **WO volume per FTE** Penguin FM ran 5x the work-order volume on the same back-office headcount. Same **Back-office headcount** Growth absorbed by AI modules, not by hiring. 100% **Job sheets audit-trailed** Every job sheet linked to its WO and supplier bill, full audit trail per end-customer. ## Subcontractor network FAQ ### How does TYTEN manage a subcontractor panel? Work orders go out to the right subcontractor, their compliance documents are tracked and chased before they lapse, and their job sheets are collected and checked when work completes. ### What happens when a subcontractor's insurance or RAMS expires? TYTEN chases the renewal before the expiry date and can hold new work orders until the document arrives, following your rules. ### Can clients see reporting across all trades? Yes. Every trade and every subcontractor rolls up into one reporting view per client, ready for review meetings. ### Do subcontractors need to install anything? No. They work over email as they always have. TYTEN reads what they send and asks for what is missing. ## Run your contractor network on autopilot 30-minute demo. We map your suppliers, end-customers, and current workflow against TYTEN modules and tell you which would land first. [Book a Demo](https://cal.com/tyten/30min)